Guest Services

The Hotel Splendido and the Splendido Mare offer a breathtaking range of possibilities for our guests.  Each room has its own unique style with only the finest materials used in the design of each spacious room.  Most of them enjoy superb views over Portofino and the Mediterrannean Sea with either balconies or terraces.

A courtesy scheduled shuttle bus is available between hotels, our concierge service is ready to help with all manner of arrangements, and guests can relax and enjoy the Hotel's new Health and Wellness facilities.

To ensure that your stay with us is as comfortable as possible we provide a wide range of guest services, listed below are just a few of the principal amenities:

• Safe deposit boxes are installed in most rooms, or valuables can be left at reception.
• Cable and satellite television channels, and DVD are available in all rooms, with a selection of Academy Award winning films available from reception
• Our telephones allow direct dialing both internationally and locally, and a separate line for modem communications
• Our reservation office is pleased to transmit and receive faxes for you.  Private fax service is available in all junior suites and suites
• Play Station is available upon request 
• Most of our bathrooms have a separate bath and shower stall, and all are supplied with bathrobes, slippers and deluxe bath amenities.  All Junior Suites feature Bulgari and Penhaligon's amenities
• Our rooms enjoy a twice-daily house keeping service, with an evening turndown service.  Hypoallergenic pillows are available on request
• Our rooms all have a private bar, and are supplied with a daily newspaper and fresh flowers
• An ice bucket is available in all junior suites and suites.  In all other rooms this service is on request. 

Room service is 24 hours a day and our laundry and dry cleaning services are available 6 days a week.

If you have particular requirements please do not hesitate to contact our Guest Services team who will be delighted to help.